Testimonial from Benoit Aumard, Director of Quality at UTI Group
Founded in 1986, UTI Group is an IT services company specializing in consulting and engineering for the banking, finance, insurance, manufacturing, and services sectors.
With its three strategically located offices in Paris, Lyon, and Strasbourg, the company is recognized for its CSR initiative—which is evaluated annually by EcoVadis—and its ISO 9001:2015 certification.
A Context of Technological Transition
As some executives in charge of information systems and management tools approached retirement age, it became crucial for UTI Group to modernize its processes. The seven management tools developed in-house in the 1990s were showing signs of becoming outdated.
The company therefore decided to opt for a turnkey solution.
Benoît Aumard, Director of Quality at UTI Group, explains:
“We needed to find a solution capable of absorbing all our data from various sources and centralizing it in a single repository.”
Choosing VSA: A Logical Choice
After an in-depth market study, VSActivity emerged as the ideal tool.
UTI Group was impressed by the company’s dual offering of on-premises and SaaS solutions, its well-defined structure, and the responsiveness of the sales team. Another key factor was compliance with the strict standards required by French regulations, particularly regarding invoicing.
“We are a publicly traded company on a highly regulated market. It was essential to have a tool that complied with these requirements, particularly for the entire billing process,” explains Benoît Aumard.
The implementation of vsa was planned in two phases. The rollout first took place in the regional offices before expanding to Paris, which accounts for nearly 80% of the company’s business. This strategy allowed the company to test and fine-tune the ERP system before its full deployment.
“From the very first month, we were able to bill, and we received excellent support from the Veryswing team,” Benoît points out.
A great deal of preparatory work was done beforehand: data migration, custom development based on our needs, and team training.
Initially deployed as an on-premises solution, UTI Group quickly transitioned its system to a SaaS model to simplify management and reduce maintenance costs.
“The SaaS model better met our needs,” adds Benoît.
Concrete and measurable results
After more than two years of use, vsa has enabled UTI Group to stop using its seven previous tools. The benefits are significant:
- Time savings: Simultaneously processing all invoices has significantly sped up administrative processes.
- Cost reduction: Going paperless for travel orders has not only reduced paper usage but also postal costs.
- Improved responsiveness: Sales representatives on the road now have access to real-time information, making it easier to communicate with customers.
“Management often says, ‘The only data that’s accurate is the data from VSA,'” Benoît explains.
Data reliability and timely reporting have significantly optimized internal operations.
The integration of vsa has also improvedemployee engagement. A notable example is the transition from a paper-based satisfaction survey to a digital format via the Progress Plan on the activity report.
“We’ve gone from a 30% return rate to a 95% return rate,” Benoît explains.
Veryswing’s customer support is also praised for its responsiveness.
“One Friday at 5 p.m., I submitted a ticket. I didn’t expect to hear back for a while. I received a response with a solution 30 minutes later.”
UTI Group continues to explore the possibilities offered by vsa, including new digitization initiatives.
“Time savings, cost savings, and responsiveness” perfectly sum up the benefits of this successful transition.
Trust VSActivity to streamline your processes
Whether you represent a consulting firm, an IT services company, a software vendor, or an engineering firm, you can simplify the management of your business:
- Managing your teams’activities: managing work orders, tracking time and activity reports, and scheduling consultants by project.
- Sales Management : centralizing leads and customers in a CRM, tracking sales pipelines, managing deals, electronic signatures
- Human Resources Management: centralized candidate database, mass distribution of job postings, company portal, payroll processing, absence management, and expense report processing
- Financial Control and Reporting: Automation of Billing and Collections, Centralized Procurement Management, Financial Management, and Budget Monitoring
Like UTI Group, your company can leverage the potential offered by vsa to digitize your business processes.
Schedule a demo with one of our consultants and discover how VSActivity can transform the way you manage your business.
