Testimonial from Mathieu Fur, DPO and Quality Manager at the INTM Group
Founded in 2004, INTM Groupe is a digital services company specializing in consulting and digital services.
With 1,700 employees located in several major cities, including Paris, Lyon, Toulouse, Lille, Strasbourg, Nantes, Bordeaux, Brussels, and Casablanca, the group operates in a variety of sectors, such as manufacturing, transportation, insurance, and banking.
INTM has two main areas of expertise: consulting and client support, as well as contractor support.
Despite its success and presence in various markets, INTM faced major challenges in improving its internal processes. With this in mind, it decided to implement a SaaS-based industry-specific ERP solution to foster continuous improvement within the company.
Choosing VSA: A Natural Choice for an IT Services Company
Mathieu Fur, DPO and Quality Manager at INTM Group, played a key role in this transformation.
“The software meets the requirements and expectations of an IT services company,” he says.
After a thorough analysis of the company’s needs, VSActivity emerged as the ideal solution. The initial presentation of the tool met nearly all expectations, offering comprehensive coverage of business processes.
As with any implementation of a new tool, one of the main challenges was resistance to change from cross-functional teams. However, thanks to an educational approach and tailored support, this phase was gradually overcome.
The integration of vsa went smoothly. The Veryswing team was very responsive and provided personalized support to ensure a successful rollout.
“Overall, we’ve received positive feedback. The Veryswing team is very responsive and helps us provide high-quality service,” says Mathieu Fur.
One of the strengths highlighted by INTM is the availability and responsiveness of its support.
“You ask a question, and you get an answer within 15 minutes,” he adds.
This close relationship with the support teams has been crucial in maintaining employee motivation and engagement.
Tangible and Lasting Results
Two years after implementing vsa, INTM has seen significant improvements in the management of its internal processes. Key benefits include:
- Time savings: Cross-functional departments have seen a significant reduction in the time spent processing tasks and absences.
- Ease of use: vsa’sintuitive interface has enabled rapid adoption, making day-to-day operations run more smoothly.
- Improved Quality of Service: Centralizing data andautomating administrative tasks have helped improve cohesion among teams.
You, too, can choose vsa to centralize and optimize your processes
Are you a Chief Financial Officer, Executive, or Chief Operating Officer at an IT services company? Do you want to optimize your company’s management and achieve significant productivity gains?
Like INTM, streamline and optimize your processes by implementing our VSActivity ERP system in your company. You’ll quickly see the impact our solution has on your teams’ efficiency and your business’s performance:
- Time savings for sales administration, sales, finance, and HR teams
- Improved Cash Flow Through Automated Billing and Collection
- Increased business opportunities through improved business management in the integrated CRM system
- Higher customer satisfaction through the centralization of data and contracts on a platform shared by your teams
And that’s just a glimpse of everything that awaits you with VSActivity.
To discover the full potential of vsa, the ERP system designed for digital services companies, book a demo today with one of our consultants.
